• Our Aim is to provide the highest standard of service

• Graham Broadhead (Builders) Ltd (The Company) shall carry out it work on a continuous basis during normal working hours. 8.00am to 4.30pm. If special visits have to be made to the site or work has to be carried out in an uneconomical manner, if time is lost or additional expenditure incurred due to the Company's operatives being denied access to or waiting on site to commence work the Company reserves the right to make an extra charge to cover the cost.

• The Company's workmen are instructed to exercise due care and attention and skill in doing their work and the Company will not accept responsibility for damage to the fabric or the contents of the buildings or the work of other trades however caused. The Customer shall have no claim in respect of any damage or loss to the personal property of the Customer or any other persons, except in respect of death or personal injury, caused by theft, fire, explosion, flooding or any other materials whether caused by accident or negligence arising from any other apparatus or materials required for the purpose of the Company's work. All safety, health and welfare facilities and arrangements where applicable are required to comply with Building Regulation and any other regulations in force.

• Payment: Payment for work done shall be made on or before 7 days from the date of the invoice or unless agreed otherwise payment shall be made by the Customer in stage payments on the due dates as agreed before further work commences.

• If payment has not been made in accordance with the agreed due dates the Company shall be entitled to recover from the Customer interest payable at the Bank Rate plus 7% applicable at the time of the contract, on any outstanding balance until the actual date of payment, together with any associated costs and expenses incurred by the Company in recovering the debt.

• Should the Customer fail to make any payment on the due date then the Company shall be entitled to cancel any contract agreed. The Company shall not incur any liability to the Customer in respect of such cancellation or suspension and this right shall exist without prejudice to any other right of the Company.